With the right care and attention your GORAL shoes and trainers will last a lifetime. If you feel that your GORAL footwear could do with a little restoration, we offer our REBUILD service where our craftsmen reshape and re-sole your shoes and trainers.
Due to our unique Blake Stitch construction process and the care taken in crafting GORAL shoes, our craftsmen are able to remove the insole and unstitch the outsole from the upper. The REBUILD uses an outsole of your choosing, then we replace the leather insole and a fresh pair of cotton laces inserted. The footwear is then shipped back to you directly from our workshop.
Once the REBUILD service has been purchased and you have received your order confirmation email, please download our REBUILD Confirmation Form to include with the footwear when sending to us. If you are unsure as to whether your trainers are able to be resoled please refer to the list below and reach out to us before dispatching as you will be liable for the return fee.
- Repairs take 20-25 working days
(excluding workshop holidays) - Complete outsole replacement
(or a choice of Black, White or Gum) - REBUILD service is completed by hand to ensure that footwear is not damaged
In some cases, upon inspection, footwear may not be suitable for the REBUILD service. In this case we will return the footwear in their received condition and refund the payment. Please be aware we only offer this service for GORAL footwear that has not been repaired or modified in any way by a third party. We cannot perform a re-sole on The following products, The Huntsman, The Roebuck, any products from our RESERVE collection, Any Cheaney x GORAL trainers other than the Chromexcel Mellor II and the Peregrine by GORAL Mellor. This REBUILD service is for GORAL trainers and hybrids for leather soles (The Stormont) please purchase
Upon receiving your confirmation email please arrange delivery of the footwear to The Goral Workshop (we advise choosing a tracked and insured delivery option). They will be shipped back to you after the repair via UPS.
GORAL Ltd,
35 Spital Hill,
Sheffield,
United Kingdom
S4 7LD
